Australian native and veteran hotelier, John O'Shea, has been named the new General Manager of the Fullerton Hotel Sydney, effective February 2025. With more than 40 years of experience in the hospitality industry, Mr O'Shea has successfully managed numerous iconic hotel openings and renovations in Australia and across the Asia Pacific, including China, Japan, Thailand, Malaysia and Fiji.

His return to Australia after 30 years overseas saw him lead the successful opening of the Langham Gold Coast in 2022. The renowned three-tower Jewel development, which includes luxury rooms and serviced apartments, quickly gained industry accolades under O'Shea's stewardship, including the Australian Hotels Association National Awards “Overall Hotel of the Year” award, Travel & Leisure's “Best Beach or Island Hotel in 2023 and 2024. Mr. O'Shea labels this opening, following the pandemic, as one of his career highlights and is excited to share those learnings with his leadership team at The Fullerton Hotel Sydney.

With a strong reputation as a dedicated leader within the industry, having achieved numerous awards, including Michelin stars and Chef's Hat accolades for the hotels he has managed, he maintains that the moments he most enjoys in his role are when he is front of house, engaging with guests and staff. “I look forward to working with the talented Fullerton team and getting to know our loyal guests and visitors,” said Mr. O'Shea. “I always say the best place for a hotel General Manager is in the public areas, speaking with the guests, so front of house is where you are most likely to find me.”

“The Fullerton Hotel Sydney is a true landmark. I am fully prepared to meet all the exciting projects that are ahead, including the hotel room refurbishment set for the coming months, the celebration of the 150th anniversary of the stunning General Post Office (GPO) building, and more. I hope to continue the successful patterns established by the hotel leadership team. My goal is to further sustain The Fullerton Hotel Sydney's leading reputation. Now is the perfect time to take on the role,” O'Shea said.

With its prime Martin Place location, I anticipate The Fullerton becoming one of Sydney's favourite spots for after-work drinks, long lunches, and relaxing get-togethers with family and friends. I am particularly passionate about bringing a stronger sense of identity to the hotel's food and beverage offerings across The Bar, The Place, and showcasing what this beautiful and iconic Heritage GPO Building has to offer.

The Fullerton Hotel Sydney

Kathy Zhang

Marketing and Communications Manager

kathy.zhang@fullertonhotels.com

Kelly Kuo

Director of Marketing and Communications

Kelly.kuo@fullertonhotels.com

Social Media Links:  

Facebook: The Fullerton Hotel Sydney 

Instagram: @FullertonHotelSydney  

Hashtags: #FullertonHotelSydney #FullertonExperience #GPO150

About The Fullerton Hotel Sydney  

Steeped in character and elegance, The Fullerton Hotel Sydney is a luxury five-star hotel offering exquisite dining experiences, bespoke luxury and a stay to remember. Located at No. 1 Martin Pace, in the heart of Sydney's financial and fashion district, The Fullerton Hotel Sydney exudes both comfort and charm with 416 guestrooms, including contemporary sophistication from our high-rise section and the more classically inspired accommodation of the General Post Office building (Circa 1874).  The GPO building has a fascinating history and holds a special place in the heart of Sydneysiders. It was an iconic landmark gathering place for social and corporate activities. Today our location is just as relevant with guests enjoying close proximity to iconic landmarks such as Darling Harbour, the Royal Botanic Garden, Barangaroo, the Sydney Opera House and the Museum of Contemporary Art, as well as theatres and noteworthy restaurants. The Fullerton Hotel Sydney was voted Number 1 Hotel in Australia and New Zealand in the Condé Nast Traveller's 2023 Readers' Choice Awards.   

About The Fullerton Hotels and Resorts    

The Fullerton Hotels and Resorts owns and operates four properties in Asia Pacific, with three award-winning hotels in the CBD prime locations of Singapore and Sydney as well as a luxury oceanfront resort in Hong Kong. The Fullerton Hotel Singapore (opened in 2001) and The Fullerton Bay Hotel Singapore (opened in 2010) anchor the Fullerton Heritage lifestyle precinct, centrally located at Marina Bay and in the heart of Singapore's Civic District. The Fullerton Hotel Sydney debuted in 2019, marking The Fullerton Hotels and Resorts' first international expansion, sharing a rich heritage with The Fullerton Hotel Singapore as a National Monument, both being historic former General Post Offices in Sydney and Singapore. In 2022, The Fullerton Ocean Park Hotel Hong Kong –a sustainability-minded, oceanfront property – opened as the first Fullerton hotel in Hong Kong and the first Fullerton resort worldwide. The Fullerton Hotels and Resorts is affiliated with Preferred Hotels & Resorts, which represents a global portfolio of independent hotels and independent hotel experiences.